Shipping & Handling

We ship your package to street addresses within the continental United States via a common ground carrier, FOB Wakefield, Virginia. For delivery to Post Office Box addresses and non-continental U.S. addresses, packages must be sent by the U.S. Mail and will take longer to arrive. Economy shipping option does NOT ship to PO boxes, ships to physical addresses only. Economy shipments take 2-9 business days in transit upon leaving our warehouse depending on distance from Virginia. Ground shipments take 1 - 6 business days in transit depending on distance from Virginia. Please see the map below.

In-stock orders typically leave our warehouse within three business days of placing your order.

Shipping Charges
Total of gifts to one location
Standard Ground
Expedited Air
Non-Continental US (via USPS)
$ 0 - 19.99
$20 - 35.99
$36 - 59.99
$60 - 84.99
$85 - 99.99
$100 - 129.99
15% of Merchandise Total
$130 - 149.99
12% of Merchandise Total
$150 up
10% of Merchandise Total
15% of Merchandise Total
30% of
Merchandise Total
30% of Merchandise Total
40% of Merchandise Total
We reserve the right to charge more than the above chart when multiple cases ship to one location. The shipping charge on your order confirmation may be different in these unique circumstances. A Virginia Diner representative will contact you if shipping charges vary from the confirmation for your approval prior to shipping your order.

Items #7054, 7029, 7030, 7060, 2033, 2043 must ship Standard Ground or Expedited due to size and weight. For these items ADD $5 per item to the Standard Ground and Expedited shipping rate.

Canadian addresses: If any duties or taxes are due, they must be paid by the recipient upon delivery.

Please note: Tracking information is not available on packages sent Parcel Post. Shipping rates are based on current carrier charges using package weight and destination zones. As fuel costs continue to rise, it may be necessary to change rates. It is not our intent to make a profit on shipping, and we do not charge for handling.

- Address Corrections -

Please confirm all of your addresses before ordering. Sometimes addresses change (especially zip codes). If your package is returned to us because of an incorrect address, we will contact you. PLEASE NOTE: Reshipping your order will incur new shipping charges. If the carrier makes an address correction and forwards the package to your recipient, the $16.40 service fee per package will be invoiced to you.

- Time in Transit -

During the holidays, please allow 2-3 days for order processing. Please view the map below for STANDARD transit time information. Transit Days are non-holiday week days.

- Need It Faster? -

$9.95 economy shipping is offered as an economical but secure shipping alternative. Your order will be held until all items are available for shipping and will ship in the most economical method for the delivery destination. If delivery time is critical, we recomment standard ground so items ship as they become available.

Expedited shipping is 2-3 Day UPS or Priority Mail. Please call 1-866-296-6887 for even faster delivery options.

- Delayed Shipping -

Order in advance and have your package delivered just in time for any special occasion. Check the appropriate box on the order form, or tell our operator when you'd like delivery.

- Shipping Chocolate Items -

We use only the highest quality ingredients and the finest, richest coatings for our products. Because of their rich content, they are particularly sensitive to warm temperatures. You may order anytime, however, we ship our chocolate products only during chocolate season, October 15 through April 1. Our Customer Service Representatives will be happy to assist you with additional information.

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